Frequently asked questions
Can I cancel or change the lesson time after I booked the lesson?
Yes, you can reschedule the lesson online before 24 hours of the lesson begin. We recommend you not to cancel the lesson, as this action will not credit the cancelled session to you course package. Please only reschedule the lesson online. If you cancelled the lesson, please contact us to credit the cancelled session to your package.
If you must cancel or reschedule the lesson within 24 hours, please contact us by email or call. Cancellation or reschedule within 24 hours of the lesson may incur cancellation fee of $60. For details, please refer to the terms and conditions.